Let's discuss your housekeeping needs
Whether you're running a boutique hotel or managing multiple properties, we're here to help you deliver exceptional guest experiences. Reach out to learn how we can transform your housekeeping operations.
- Address
- 37 De Grasse Village,
78810 Feucherolles, France - Phone
- +33 (07) 66 02 78 23
- hello@stayapps.io
Frequently asked questions
Common questions about our housekeeping solution
- How long does it take to implement the system?
- Our implementation process typically takes 2-4 weeks, depending on your hotel's size and requirements. This includes system setup, staff training, and integration with your existing PMS. We provide dedicated support throughout the entire implementation process to ensure a smooth transition.
- How do you handle staff training and onboarding?
- Our app is designed to be intuitive and user-friendly. We provide comprehensive training materials including video tutorials, documentation, and live training sessions. The visual task management system makes it easy for staff to understand their duties, regardless of language barriers. We also offer refresher training and support for new staff members.
- Can the system work without internet connection?
- Yes, our app functions fully offline. Staff can continue their work without interruption even in areas with poor connectivity. All data automatically syncs once the connection is restored, ensuring no information is lost and operations continue smoothly.
- What kind of support do you provide?
- Support varies by plan. All customers receive email support and access to our knowledge base. Professional and Enterprise plans include 24/7 support via phone, email, and chat. Enterprise customers also get a dedicated account manager for personalized assistance and quarterly business reviews.
- Can the system integrate with our existing Property Management System?
- Yes, we offer integration capabilities with all major Property Management Systems through our API-first architecture. Professional and Enterprise plans include pre-built integrations with popular PMS solutions, while Enterprise customers can request custom integrations to match their specific needs.
- What happens if we need to add more rooms or properties?
- Our plans are flexible and can scale with your needs. You can upgrade your plan at any time to accommodate more rooms or properties. Enterprise customers get unlimited rooms and properties with custom pricing based on their specific requirements.